Shipping policy
🚚 Shipping Policy
Thank you for shopping with us! We are committed to delivering your order quickly and securely. Please review our shipping policy below.
📦 Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
🌍 Shipping Locations
We currently ship to:
- Bangladesh (or your target country)
- International locations (optional — remove if not applicable)
🚛 Shipping Rates & Delivery Time
Shipping charges are calculated at checkout based on your location and order size.
Estimated delivery times:
- Inside country: 2–5 business days
- International: 7–15 business days
Delivery times may vary due to courier delays, holidays, or customs processing.
🎁 Free Shipping
- We offer free shipping on orders over [amount] (optional)
📍 Order Tracking
- Once shipped, you will receive a tracking number via email
- You can track your order through the courier website
⚠️ Shipping Delays
We are not responsible for delays caused by:
- Weather conditions
- Courier issues
- Incorrect shipping information
- Customs clearance (for international orders)
💰 Customs & Duties (For International Orders)
- Customers are responsible for any customs fees or import taxes that may apply.
❗ Incorrect Address
- Please ensure your shipping address is correct.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
📬 Lost or Damaged Packages
If your order is lost or arrives damaged:
- Contact us within 48 hours of delivery
- We will assist you with a replacement or solution
📞 Contact Us
If you have any questions about shipping, feel free to contact us:
- Email: [your email]
- Phone/WhatsApp: [your number]