Shipping policy

🚚 Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and securely. Please review our shipping policy below.

📦 Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking details.

🌍 Shipping Locations

We currently ship to:

  • Bangladesh (or your target country)
  • International locations (optional — remove if not applicable)

🚛 Shipping Rates & Delivery Time

Shipping charges are calculated at checkout based on your location and order size.

Estimated delivery times:

  • Inside country: 2–5 business days
  • International: 7–15 business days

Delivery times may vary due to courier delays, holidays, or customs processing.

🎁 Free Shipping

  • We offer free shipping on orders over [amount] (optional)

📍 Order Tracking

  • Once shipped, you will receive a tracking number via email
  • You can track your order through the courier website

⚠️ Shipping Delays

We are not responsible for delays caused by:

  • Weather conditions
  • Courier issues
  • Incorrect shipping information
  • Customs clearance (for international orders)

💰 Customs & Duties (For International Orders)

  • Customers are responsible for any customs fees or import taxes that may apply.

❗ Incorrect Address

  • Please ensure your shipping address is correct.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

📬 Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us within 48 hours of delivery
  • We will assist you with a replacement or solution

📞 Contact Us

If you have any questions about shipping, feel free to contact us:

  • Email: [your email]
  • Phone/WhatsApp: [your number]